Passly
Sell with us

Refunds

Last updated Sep 9, 2026

This page is a starting point. Replace it with your own text before going live.

Each organizer sets the refund policy for their own events, and it is shown on the event page before you buy.

If an event is cancelled, the full amount is refunded automatically to the original payment method.

If an event is postponed, your ticket stays valid for the new date.

Refunds reach your account within the timeframe your bank takes, usually a few business days.